Operations Manager (Principal Officer)

Dublin 24
On application
23 August 2019
20 September 2019
Position / level
Manager, Professional
Contract Type
Full Time

The Personal Injuries Assessment Board (PIAB) is Ireland’s independent State body which assesses personal injuries compensation in a timely and cost-efficient manner. PIAB assesses compensation in respect of personal injuries suffered by people in motor accidents, work place accidents and public liability accidents.

A self-funded entity, PIAB facilitates the resolution of claims more quickly and with far lower levels of processing costs than other methods.

It has delivered very significant direct and indirect savings to the economy since its establishment in 2003.

Further details are available on www.piab.ie

The mission statement of PIAB is to facilitate the delivery of compensation in a fair, prompt and transparent manner for the benefit of society overall.

The values which guide the behaviour of all in delivering these objectives are
Collaboration -we encourage an environment of camaraderie , co-operation and shared learning within and between teams to achieve our shared objectives
Respect - we embrace diversity and champion a culture of courtesy,  empathy, dignity and belief in each other
Openness - we strive for an environment which promotes positive, clear and timely communications with each other
Integrity - we lead by example, and expect each other to be accountable for our own behaviour and operate with fairness and honesty

PIAB currently has an exciting opportunity for:-

Operations Manager graded at Principal Officer

The role of the Operations Manager:

  • Report directly to the Director of Operations.
  • Contribute to the development and fulfillment of the PIAB’s strategic objectives.
  • Manage teams of Assessors, Claims Advisors and Administrators, including team leaders.
  • Manage objective setting, reviews and quality assurance programmes
  • Implement and develop organisational policies and procedures.

All positions in PIAB require staff to be highly motivated, experienced and demonstrate an ability to work collaboratively with colleagues and contribute positively to the team culture and the goals of the PIAB.

PIAB’s offices are in Tallaght, Dublin 24.

Candidates are required to complete a competency based application form available on the Careers Page of our website www.piab.ie. Curriculum Vitae will not be reviewed in addition to or as a substitute to a completed application form.

Applications should be emailed to careers@injuriesboard.ie by 12noon on Friday 20th September 2019.

Full details and an application form are available on the careers page of our website www.piab.ie/eng/about-piab/Careers/

PIAB is an equal opportunities employer.

Applications would be particularly welcome from people with disabilities who meet the job requirements.

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