Director of Operations

On Application
11 January 2017
16 January 2017
Position / level
Contract Type
Full Time

The Director of Operation’s primary responsibility is to contribute to the development and implementation of departmental strategies, policies and practices. This is a full time, permanent role and is located in Carlow.

Job Description – Director of Operations

Carlow College, St. Patrick’s - Overview

Founded in 1782, Carlow College, St. Patrick’s is Ireland’s oldest third level Catholic College.  Situated in the heart of Carlow town, the College employs approximately 90 employees and is home to over 500 students.  Our mission is based on the shared enterprise of education, through teaching learning, research activity and practice placement. Carlow College, St. Patrick’s prizes excellence in all it does and endeavours to respond creatively to the changing needs of its students, potential employers and society.  In response to external changes we are implementing a program that will see the creation of new business initiatives and opportunities. As part of this change process, the College is now recruiting for the position of Director of Operations. 

 Role Overview & Responsibility

The Director of Operation’s primary responsibility is to contribute to the development and implementation of departmental strategies, policies and practices. In accordance with the College’s strategic objectives, this role will be responsible for ensuring increased business and financial management with accountability for an income generating more than €3m.  The role will also be responsible for managing and leading a team of approximately 20 employees in the areas of Finance, Facilities, Maintenance, Grounds and I.T.

Reporting Line

The Director of Operations will report directly to the President.

Key Responsibilities


  • Lead and manage all financial projects for the College, ensuring ongoing continued improvements and efficiency.
  • Responsible for the preparation of a yearly budget and ongoing monitoring of same i.e. carry out regular business reviews with the President and department manager’s / budget holders re variance analysis and cost control.
  • Preparation of financial reports for the Governing Body, attend and participate at Management Board meetings, providing relevant financial updates on performance against financial plan.
  • Manage and lead the College’s financial management i.e. planning, systems, controls, reporting, practices, policies and procedures.
  • Oversee the annual audit, liaising with finance employees and auditors.
  • Follow up on recommendations and present annual audited accounts to the President, Management Board and Governing Body.
  • Oversee monthly and weekly payroll / compensation and benefits / taxation.
  • Management and ongoing development of finance department’s resources.
  • Lead and engage with investors and the Charities Regulatory Authority (CRA), providing relevant financial input.
  • Generate and identify new business / funding opportunities for the College.


  • Increase and enhance the effectiveness of support functions.
  • Manage and improve the operational systems, policies and procedures.
  • Manage line managers and employees and ensure effective working with other functions to achieve optimum performance.
  • Drive initiatives and change management projects that will contribute to long-term operational excellence.
  • Develop initiatives and execute strategies to optimise the use of buildings and grounds for revenue generation.
  • Serve on relevant committees established by the College and the Governing Body.


  • Oversee the development and delivery of the IT strategy.
  • Ensure the roll out of technical projects driven by the Colleges strategic plan and related goals and objectives.
  • Oversee the effective execution of IT infrastructural development to support student and staff requirements.
  • Management and ongoing development of IT department’s resources.


  • The successful candidate will have a relevant Accounting / Business Degree.

Essential Experience

  • Minimum of ten years’ financial management experience.
  • Knowledge of budget development, forecasting, and analysis to inform and optimise revenue generation.
  • Proven experience in developing and implementing strategic management initiatives with Finance, IT, Facilities, Maintenance and Grounds functions.
  • Proven track record of delivering organisational effectiveness and commitment to cost improvements.
  • Demonstrated leadership, management and people management skills in a changing environment.
  • Demonstrated experience working with a registered charity is preferable.

Skills & Competencies

The candidate must have proficient knowledge in the following areas:

  • Knowledge of tax and other compliance regulations relating to charity and non-profit status.
  • Demonstrated Project Management skills with the ability to deliver major projects and initiatives.
  • Strong IT skills with experience working with multiple systems, reporting mechanisms, with a high level of proficiency in Microsoft Office suite.
  • Strategic thinker with vision and strong commercial acumen.
  • Demonstrated leadership skills in the management of managers and employees, optimising performance using a collaborative work style.
  • Strong negotiation skills, based on the effective delivery of facts and comprehensive analysis.
  • Self-starter with drive and tenacity to improve processes and address organisational development challenges.
  • Flexible / adaptable approach with proven experience of excelling in challenging, changing environments.
  • Excellent communication skills both verbal and written.
  • Proven capability of developing relationships with managers and employees within all College functions.

Application Requirements

Candidates should submit their C.V and covering letter specifically outlining how their qualifications and experience fits the requirements of the role to Human Resources. Closing date for applications is 16th January 2017.

*The recruitment procedure for this role will consist of a multi stage process which will be communicated to shortlisted candidates ahead of the scheduled interviews. 

*Please note that all applicants should answer the following questions when submitting their application:

  1. Do you have a relevant Accounting / Business Degree?
  2. Do you have a minimum of ten years’ financial management experience?
  3. Do you have experience managing Finance, IT, Facilities, Maintenance and Grounds functions etc.?
  4. Do you have a minimum of ten years’ people management experience?
  5. Do you have a proven track record of managing and delivering effective organisational change?
  6. What are your current salary Expectations?


*Please note that as part of Carlow College’s recruitment policy, it is a condition that all offers of employment are subject to two satisfactory employment reference checks and evidence of qualifications.

Carlow College is an equal opportunities employer.