Eight ways to get office sceptics to adopt new technologies
Persuading your team requires putting forth a compelling vision
When you’re shopping around for a new technology, bear your team’s interests in mind. Functionality is critical, but so is user-friendliness
As a manager, bringing new technology and tools into your organisation can increase productivity and help you to make better, faster decisions. But getting every employee on board is often a challenge. What can you do to increase early and rapid adoption?
1 Choose technology wisely When you’re shopping around for a new technology, bear your team’s interests in mind. Functionality is critical, but so is user-friendliness.
2 State your case Persuading your team to adopt a new technology requires putting forth a compelling vision, and you must demonstrate what the new service offers.
3 Customise training Some employees might prefer an online training session; others might need a bit more handholding and support in the form of a personal coach.
4 Get influencers onboard In the early stages of the launch, focus on getting a network of ‘champions’ fully invested in the new technology who can help others.
5 Make it routine As soon as reasonably possible, try to “institutionalise” the new technology. If, for instance, you’ve recently introduced a new sales-tracking technology, start asking for weekly updates on the numbers.
6 Highlight quick wins Once employees begin to use the technology more and more, draw attention to the positive impact it’s having on your organisation.
7 Make it fun Compensation, perks, recognition, or the ability to innovate faster can engage people using new technology.
8 Consider penalties as a last resort If you’re still having a hard time getting your team on board with a new technology, consider instituting penalties for non-use.
– Copyright Harvard Business Review 2015
Previously published in The Irish Times.
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